Safety Tips with J. Ford

It’s not sexy…it’s safety.  Thinking through and creating processes and procedures around safety measures in vacation rentals is of the utmost importance, however.  Tim pointed out in our New Year’s episode that it will be one of the hot topics of 2020.

Justin Ford, the industry’s well-known guru of safety, weighs in on the top areas VR managers should be focused on as they create their safety plan. Hint: Trips & Falls are #1.

Buckle up & listen.

Jeff Hurst Interview – Head “Coach at Vrbo

Jeff Hurst recently took over the chief position at Vrbo after being at the company for 10 years or so. Jeff surprised us by sharing candidly how it’s going, how he sees the Vrbo customer, the VR landscape and he even personally takes responsibility for the debacle last year of Vrbo giving the impression they were going to audit all of our reservation data.

Cheers to transparency, Jeff! And big words…

Listen here.

Top 10 Episodes of 2019

Here you go folks…Tim and I share the top listened to pods of our season from 10 to 1.  No, Matt Landau wasn’t #1! 🙂

We also give the biggest takeaway from each, so this is a good way to catch up if you can’t listen to them all or give you an idea of which you want to be sure to go back and review before 2020.

Link to the episode.

Here’s to a new year and a new podcast season!