Sarah and Tim scoured popular Vacation rental forums on social media this week and chose the top 10 most pressing questions asked lately.  They gave their take on the way they would answer questions such as:

• What do you do when the owner brings their dog to the vacation rental but won’t allow it to be pet friendly?
• Should each queen and king bed have four pillows each – soft and hard options?
• Security cameras at properties – what’s legal and what’s not?
• What do you give guests for their welcome gift

and 6 more…

Listen in and let us know on our Facebook page, “Sarah and T”, what you thought and if you have additional insights into these daily operation conundrums.

Tim and Sarah have so many fails they couldn’t fit it into one episode.  In 30 minutes, they cover fails in HR, processes and many other pitfalls and share with you so you can avoid them.

Listen to all the failures here. 🙂

Sarah and Tim scored big on this one. John Ruhlin, the author of Giftology, was a guest on their show.  Listen in on how you may have been gifting all wrong in business. No time like the present to correct those faux pas and get on track to give to owners, guests and influencers in a way that is meaningful and helps you grow and prosper.

Listen to John here.

Tim was patient with Sarah’s crazy idea this week and indulged her in interviewing 16 fellow vacation rental companies around the country asking about booking trends and one bright idea during the Covid crisis.

Oh, the difference in answers!   Here is the whole 89 minute episode full of lots of rich content from these impressive business leaders in our industry.

Durk Johnson is finally vindicated! All of a sudden, everyone finally cares about cleaning standards.  In the episode, Michelle Williams, GM of Atlantic Vacation Homes in Mass. and also a member of the VRHP Board, chats with Tim and Sarah about the latest cleaning recommendations published by VRHP.  Michelle also explains the difference between sanitization and disinfecting – who knew!

We even get back to normal on this episode with a lightening round!

Clean it up here.