Author Archives: Sarah and T

Still deep in the land of Covid-19 crisis, these two thought leaders join Tim and Sarah to find the silver linings of this untracked path we are all heading down.  In less than 38 minutes, Matt and Sharon dish up innovative ideas around email marketing, high-touch guest communication and the ever-scary and awkward topic of…video! […]

Tim and Sarah share two call-in guests comments to their Google Voice line, as well as share everything they can muster about how to trudge thru this time of no travel, almost-no bookings, and lots of uncertainty. They share ideas about open communication with guests, owners, and staff and much more. Here ya go. Stay […]

We recorded this episode on March 10th which now, 12 days later, feels like a year.  Still, many relevant comments in here to help us in the days to come plus a phone number to call us and let us know what’s happening in your neck of the woods so we can have input on […]

Andrew McConnell of Rented.com, and a frequent visitor to VR panels and the speaking circuit, joins us to discuss what “Google VR” really is and why we should be deathly afraid. Plus why we may want to look at OTAs in a different light…a positive light. We also all discuss the Covid-19 virus and ideas […]

If only this episode was available back in the early 2000’s…Tim and Sarah could have avoided so many costly and time-consuming goof ups. They share what they wish they would have known back then and dish out the goods on their biggest fails. Avoid these mistakes!