Author Archives: Sarah and T

How do you “laundry”? Have your own linens? Rent them? Owners own them? How do you ensure quality cleaning every time? So much involved in this portion of our multi-faceted industry.  Take a listen as Durk Johnson shares his insight on how to make the best laundry decisions as you grow your company from small […]

We had one of our biggest fans and someone we really admire on the podcast today! Durk Johnson, the guru of vacation rental housekeeping, shares his tips on how to elevate your housekeeping efforts to be safe, more efficient, legal, and cleaner!  Any VR Manager will get several “pullover moments” from this wise man. Clean […]

Have you ever had a family member or friend rent from you? Did you feel you cared just a little more than when it’s a guest you don’t know? Yep, we did too. Tim and Sarah review the four parts of a guest’s experience that you need to examine as if it was your mother […]

We all get excited about a new property joining our program.  “Yes, we do that!” is all we find ourselves saying to the new owner.  Then six months go by and you have the awkward situation of the owner not departing by your check out time, or they let their big shaggy dog sleep on […]

What the heck does that mean? You’ll find out in our oh-so-LA interview with English born “Pete” Lorimer, co-host of the popular Netflix series “Stay Here”, featuring vacation rentals around the country getting needed makeovers and rental advice. We cover topics from background info on the show to Pete’s view on real estate, being yourself, […]