Would You Do That To Your Mother?

Have you ever had a family member or friend rent from you? Did you feel you cared just a little more than when it’s a guest you don’t know? Yep, we did too.

Tim and Sarah review the four parts of a guest’s experience that you need to examine as if it was your mother staying with you – pre-booking, pre-arrival, the stay, and the post stay.

Listen! Your mother told you to.