About Our Podcast

Welcome to the first podcast focusing solely on the professional vacation rental manager. Brought to you by Tim Cafferty of OuterBanks Blue and Sandbridge Blue and Sarah Bradford, former owner of Winter Park Lodging Company and Steamboat Lodging Company.

Listen to Current Episodes

EPISODE #1
Episode 166: Optimize Your Logistics with Max Farley

EPISODE #2
Episode 167: Be Amazing or Go Home with Shep Hyken

EPISODE #3
Episode 168: Budgeting for Vacation Rental Managers

EPISODE #4
Episode 169: The OG of VR returns! Carl Shepherd of Homeaway, Reprised.

EPISODE #5
Episode 170: Melanie Brown of Key Data Dishes Out 2024 Vacation Rental Trends

EPISODE #6
Episode 171: John DiJulius, The Employee Experience Revolution

EPISODE #7
Episode 172: The Boss at VRBO, Tim Rosolio

EPISODE #8
Episode 173: The Magic of AI in Vacation Rentals with Meaghan Moylan

EPISODE #9
Episode 174: Sarah and T Answer Our Listeners' Toughest Questions

EPISODE #10
Episode 175: Curing the Vacation Rental Conference Conundrum

EPISODE #11
Episode 176: Tales from the Guestbook: Vacation Rental Shenanigans

EPISODE #12
Episode 177: Listeners' Favorite Episodes Revealed

EPISODE #13
Episode 178: The Outakes Episode

Listen to more episodes

EPISODE #1
Most Popular Episodes & Pullover Moments from 2022

EPISODE #2
Do What Your Competition is NOT

EPISODE #3
The VR Industry’s Dirty Little Secrets

EPISODE #4
Get Involved to Get Better!

EPISODE #5
Vendors You Can’t Live Without (Part 1)

EPISODE #6
Vendors You Can’t Live Without (Part 2)

EPISODE #7
John DiJulius – Customer Relationship Guru (Part 1)

EPISODE #8
John DiJulius – Customer Experience Guru (Part 2)

EPISODE #9
How Many Guests Is Too Many? Rent Responsibly’s Summit Session

EPISODE #10
Who’s Your Morris?

EPISODE #11
Not So Obvious Tips to Have A Great Vacation Rental Property!

EPISODE #12
Insurance Needed for Vacation Rental Managers: Are You Covered?

EPISODE #13
Vacation Rental Employees vs. Contractors? Here's What You Need to Know

EPISODE #14
Your VRBO Listing Blows!

EPISODE #15
Vacation Rental Decor with an Expert Flair

EPISODE #16
Don't Rely on the OTAs for Your Bookings, Damn It!

EPISODE #17
Vacation Rental Fraud & the Quasi Hostage Taking Crisis

EPISODE #18
Three Ways to Connect with Your Vacation Rental Homeowners

EPISODE #19
Bed Bugs! It's Not If, But When. Be Ready.

EPISODE #20
David Angotti, The Vacation Rental Content Marketing Dumbledore

EPISODE #21
33 VRMA 2023 Conference Attendees Share Their Key Takeaways

EPISODE #22
14 Ways to Blast Your Email Marketing Into a Booking Machine

EPISODE #23
Episode 163: EOS, (Not TS's Tour). A deep dive with Matt Durrette

EPISODE #24
Episode 164: What is a Zoomer and What to do about it

EPISODE #25
Episode 165: Takeaways From 2023's VR Women's Summit and DARM

Listen to more episodes

EPISODE #1
How To Rollout New Ideas at Your Company

EPISODE #2
Jeff Hurst on Sarah & T: Trends and More!

EPISODE #3
How To Lose Key Employees Without Even Trying

EPISODE #4
TTT: Time Tested Tactics to Keep Your Employees

EPISODE #5
Kumbaya: How To Make Your Company Retreat Rock!

EPISODE #6
Lorraine Woodward: Tips to Creating Accessible-Friendly VRs

EPISODE #7
VR Website Pet Peeves Revisited

EPISODE #8
It’s As If You Were There (Spring Conference Recap)

EPISODE #9
Sibylle Kim: An RBO We Can Learn From

EPISODE #10
12 (or 16?)Tips on How To Sell to Homeowners

EPISODE #11
Big News: Sarah & Chris Sold Their VR Companies!

EPISODE #12
Explore 22: Expedia Has Big Goals

EPISODE #13
Learn, Earn, Return with John Suzuki

EPISODE #14
Greg Lindsay: Orthogonal Ideas for the VR Industry

EPISODE #15
Parenting in the VR Business

EPISODE #16
The King of Data, Jason Sprenkle

EPISODE #17
How to Win…Or Lose…Property Owners

EPISODE #18
GOSsiP: 4 Measures of VR Company Health

EPISODE #19
Our Listeners’ Questions Asked and Answered

EPISODE #20
Sarah and T’s ‘Don’t Miss’ VRMA Int’l Sessions

EPISODE #21
Eight VR industry players pitch their VRMA session to us

EPISODE #22
VRMA Takeaways From 32 Attendees

EPISODE #23
PM Roundtable Questions Asked & Answered

EPISODE #24
Tim Rosolio of Vrbo

EPISODE #25
Ryan Bailey of Track (TravelNet) on Vendor Software Consolidation

EPISODE #26
2022 in Review and What’s to Come in 2023

EPISODE #27
I've Had It!

Listen to more episodes

EPISODE #1
Data to Take Your Company to New Heights

EPISODE #2
A Baker’s Dozen (Questions Owners Should Ask)

EPISODE #3
A Talk with Property Owners in our Program

EPISODE #4
VRM Intel: Myth Busters +++

EPISODE #5
You Never Get a 2nd Chance to Make a 1st Impression

EPISODE #6
The Elevate Conference Wrap Up

EPISODE #7
VR Website Pet Peeves

EPISODE #8
What you SHOULD do on your website

EPISODE #9
CEO of Vrbo Talks All Things VR

EPISODE #10
Photography Makes or Breaks a Listing

EPISODE #11
Kevin Locraft of vrbo/expedia Interviewed

EPISODE #12
Top of Bed: A Recommended Approach

EPISODE #13
Our 100th Episode: A Celebration

EPISODE #14
When Busy, Still Do These Things

EPISODE #15
Overview of DARM conference with A. Hinote

EPISODE #16
Switch! We air Matt Landau’s Unlocked Podcast with Alex Cruz

EPISODE #17
Travis, CJ and Kent – Three Guys’ Takeaways from DARM

EPISODE #18
Shaun Stewart Interview at DARM

EPISODE #19
Not In My Backyard: 8 Ways to Approach Gov’t Regs

EPISODE #20
How Was YOUR Season? Best Idea? Regret?

EPISODE #21
A Little Help From Our Friends: VRMA 2021 Takeaways

EPISODE #22
Tiffany Edwards Talks STR Advocacy Approach

EPISODE #23
Hottest VR Property Amenities in 2021

EPISODE #24
How to Create, Deliver, & Integrate Your Company Mission

EPISODE #25
Exclusive! An Interview with Amber Hurdle, Keynote at VRWS

EPISODE #26
A Look Back at 2021 and 2022 Predictions

Listen to more episodes

EPISODE #1
Sarah and T Talk About What’s Hot

EPISODE #2
Audrey Miller’s Maine Thing

EPISODE #3
Danielle Johnson’s Ice Cream & Cheese

EPISODE #4
Beverly Serral Meets the Flockers

EPISODE #5
Aaron Linfoot of Meredith Lodging

EPISODE #6
Matthew Tesdall of Family Time Vacation Rentals

EPISODE #7
Brian Moffatt of Royal Destinations

EPISODE #8
Review of 2020 and Predictions for 2021, Plus Most Listened to Episodes

Listen to more episodes

EPISODE #1
4 Ways to Fend off Owner Drama

EPISODE #2
An Interview with Airbnb’s Clara Liang

EPISODE #3
Safety Dance with Justin Ford

EPISODE #4
Our Biggest Fails…Revealed

EPISODE #5
Andrew McConnell chats about Google VR, Book Direct & Covid 19

EPISODE #6
Amy Hinote Interviewed about Covid-19 & some OTA banter

EPISODE #7
Sarah and Tim Share Lots of Ideas to Survive Covid-19

EPISODE #8
Silver Linings with Sharon Keefe & Matt Landau

EPISODE #9
Michelle Williams talks VRHP’s new Covid cleaning standards

EPISODE #10
How is Business? Sixteen VR company owners chime in.

EPISODE #11
John Ruhlin: Doctor of Gift Giving

EPISODE #12
Our Biggest Fails, Part Two

EPISODE #13
Top 10 Pressing Issues Found on VR Forums

EPISODE #14
Sue Jones of HRVR Discusses Employee Topics in a Covid World

EPISODE #15
Ali Cammelletti Talks Leadership, Organization and Self-Care

EPISODE #16
Dear Property Owner

EPISODE #17
Creating An Emergency Plan (where’s your football?)

Listen to more episodes

EPISODE #1
A Look Back, Predictions & An Announcement.

EPISODE #2
Netflix Famous

EPISODE #3
Onboarding Your Owners Properly!

EPISODE #4
Would You Do That To Your Mother?

EPISODE #5
Mr. Clean, An Interview with Durk Johnson

EPISODE #6
Durk Again! This time, Laundry.

EPISODE #7
The One & Only…Matt Landau!

EPISODE #8
Sharon Walker, Interviewed.

EPISODE #9
Creating an Effective Partnership with REALTORS

EPISODE #10
10…No 11 Reasons Why Owners Will Leave You

EPISODE #11
Our 50th Episode! An Interview with Front Line Employees

EPISODE #12
A Chat with Vince Perez

EPISODE #13
A Recap & Commentary on the VRM Intel Revenue Conference

EPISODE #14
Tackling Tech: Tips, Tricks to Evaluate Current and Potential Software

EPISODE #15
C.J. Stamm, The Blue Ridge BBQ Master

EPISODE #16
Travis Wilburn, Stay Charlottesville

EPISODE #17
Angela Leone of Coconut Condos in Maui or ‘The Giving Back’ Episode

EPISODE #18
The One Thing That Paid For The Trip: VRMA 2019 Episode

EPISODE #19
Ben Edwards: Are You Making Meaningful Profit in Your VR Biz?

EPISODE #20
Carl Shepherd: The Father of OTA’s

EPISODE #21
Planning for 2020 – Setting Goals, Budgets & Personal Ones too!

EPISODE #22
Top 10 Episodes of 2019

EPISODE #23
Jeff Hurst – Head Coach at “verrrbo”

Listen to more episodes

EPISODE #1
She Said Whaaaat? The Secret Shopper Episode.

EPISODE #2
The Decor Episode: Part 1

EPISODE #3
The Decor Episode: Part 2

EPISODE #4
Hiring Winners Not Whiners

EPISODE #5
The Blogging Episode!

EPISODE #6
Fueling the Engine that Runs Your Company – Reservations!

EPISODE #7
Squeezing 10% More Profit By Watching Expenses

EPISODE #8
Squeezing 10% More Profit from Your Company’s Income

EPISODE #9
The Fiscal Four

EPISODE #10
Interview with Book My Vacay

EPISODE #11
Interview with Clark Twiddy of Twiddy & Co

EPISODE #12
Interview with Michelle Hodges of Meyer Vacation Rentals

EPISODE #13
Interview with Miller Hawkins of Booe Realty

EPISODE #14
Interview with Claire Reiswerg of Sand & Sea in Galveston

EPISODE #15
The Rapid Fire Episode

EPISODE #16
Oh Canada! Interview with Tavata Chalets

EPISODE #17
Touch vs. Tech: An interview with Toby Babich in Breckenridge

EPISODE #18
The Refund Wars

EPISODE #19
Talking Reservations with Doug Kennedy

EPISODE #20
John DiJulius: Delivering World Class Customer Service

EPISODE #21
2018 VRMA/VRHP Takeaways: Recorded live at the conference!

EPISODE #22
Amy Hinote of VRM Intel Shares Strengths & Weaknesses of our Industry

EPISODE #23
The Watchdog of the Industry: Steve Milo (aka “Trying to Get Milo to Laugh”)

Listen to more episodes

EPISODE #1
10 Reasons Why Owners Need YOU

EPISODE #2
4 Strategies to OTA Independence

EPISODE #3
11 Ways to Keep Owners (very) Happy

EPISODE #4
7 Ways to Know The Face of Your Company is Who You Want it to Be

EPISODE #5
Making Lemonades out of Lemons at the VRMA conference

EPISODE #6
Your Key Takeaways from VRMA Conference

EPISODE #7
10 Keys to Housekeeping AKA The Uber Episode

EPISODE #8
How to Wow

EPISODE #9
Sold! How Not to Be Left out in the Cold

EPISODE #10
What Gets Measured, Gets Treasured

EPISODE #11
The Crystal Ball Episode: Predictions for 2018

Listen to more episodes